Korean Speaking Call Center Services

Are you looking to enter the Korean market and expand your business internationally? If yes, then it’s high time for you to consider hiring Korean call center services.

We at ProglobalBusinessSolutions (PGBS) have emerged as a leading provider of multilingual call center outsourcing services over these years. We have global staff located in different geographies and they are acquainted with the intricacies of local dialects and cultures, which is what makes them specially positioned to deliver personalized call center services.

With a multilingual team of call center employees who are adept at delivering high level of customer service including inbound support, outbound support, email support, chat support, data processing & data analytics, and CATI research services, we are perfectly positioned to help you explore new territories and to establish a strong foothold in new global locations. Our Korean-speaking staff can help you set up a high standard of customer support through their exceptional communication skills and proficiency in handling sophisticated call center technologies. We have customer support solutions perfectly tailored to meet your specific needs.

There’s no doubt about the fact that the vibrant Korean market provides a vast scope for growth in diverse sectors provided you are able to make the most out of the opportunities and appropriately address the challenges that the Korean market may pose from time to time. One such challenge is the fact that there are over 80 million people who speak Korean, but only 10 percent of Koreans understand English. With research suggesting that 72.4 % of customers are more likely to buy a product that has information detailed in their native languages, you may want to approach Korean customers through native Korean speaking professionals.

While this may sound like an easy fix initially, it may prove to be a costly affair when it comes to practical implementation. Hiring in-house Korean call center agents and make them work during usual Korean business hours may turn out to be a heavy investment plan for you. Therefore, you should consider outsourcing Korean call center services.

We at, Proglobalbusinessservices (PGBS), deploy a team of native Korean speakers who are trained in delivering world-class customer service, thereby helping you to connect with your Korean customers with a deeper emotional bond.

So now what? Have you determined your customer service strategy? If not, you must plan your customer service goals today. Customer service is your path to create a steady base of loyal clients and so you should keep a budget aside for outsourcing quality call center service.

If you are planning to start your Korean operations, it’s time for you to get native Korean call center executives to assist you with your customer service operations. We have been helping businesses with affordable multilingual call center support over these years and we would like you to succeed as well. Email your requirements to us and we would be happy to guide you on the next course of action.