Japanese Speaking Call Center Services

ProGlobalBusinessSolutions has a strong track record of offering world-class Japanese call center services in the industry. We support foreign businesses to expand their operations in Japan and build a strategic alliance in the markets that they cater to.

At PGBS, we go the extra mile to offer optimal contact center outsourcing support to help you build long-lasting relationships with your customers. We also make sure to leave no room for errors so that you can deliver the best customer service experience and grow your business.

Our skilled team consists of native Japanese speakers as well as Nagasaki speaking call center agents. We make sure to hire people who are accustomed to the culture of Japan so that communication doesn’t get lost in the process.

Since the people in Japan are globally known for their art of customer service, we make sure that our services resonate with the same values and principles.

Here’s a list of the various Japanese call center services offered by us:

We offer support across diverse industry verticals such as

With thousands of call center outsourcing vendors available, you may find it difficult to choose the right one. However, at PGBS, we assure you that choosing us will never be a decision that you’ll ever regret.

Companies looking to outsource bilingual call center support to cater to the needs of Japanese customers can just go for our services. Here are a few other benefits that you can receive by working with us:

• Round-the-clock customer support
  Clients can leverage our Japanese call center services round the clock. It means that they can reach us any time all-round the year. We work 24/7/365 and can handle your queries even during the weekend or vacation without interruption.
• Strict data security policies
  Along with superlative customer support, we also ensure that the data offered to us by the clients are 100% safe. We follow stringent measures to ensure security of data that includes the client’s confidential information as well as trade secrets.
• Trained team of call center reps
  Our bilingual agents are consistently trained to learn the best call center practices and improve their communication skills. If there’s a new project, we also offer them training to help them get an in-depth understanding of the clients’ products and services.
• Cost-competitive outsourcing
  The pricing to outsource call center services at PGBS is competitive. Besides, our services are also scalable. So, whether you are a small, medium, or large enterprise, our services can easily adapt to your increasing workload or market demands.

PGBS is a certified and reliable Japanese call center partner for diverse businesses in the industry. We’ve years of experience in providing multilingual call center services and have helped many clients to facilitate their expansion plans in the foreign market.

If you’re looking for a company that can help you to take on the Japanese market with excellent customer service, then PGBS is your most trusted partner. Besides, Japanese companies that need help with serving international clientele can also hire call center services from us.

To get started with our Japanese call center services, reach us for a free quote!